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Frequently Asked Questions

What type of balloons do you use?

We use high quality latex balloons ordered and shipped from professional balloon suppliers. We also use foil balloons and fill with helium upon request. Foil balloons and helium are sensitive to heat and cold, so the lifespan of them can be affected.

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Can your balloons be set up outside?

Yes, but it is best that the location is not in direct sunlight. I use Tuftex balloons for outside designs to extend the lifespan of the display. However, all balloons oxidize outside and may look dull, and shine spray is available to revive the shine. 

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How long do your balloons last?

Balloons filled with air can last up to a few weeks because I use a higher quality balloon. Some may pop or deflate sooner than others due to environmental factors such as weather, children, pets, surfaces, car conditions, and foliage installed. We will do our best to replace anything that we pop during transport or setup. 

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How far in advance should I book?

I strongly suggest 2-3 weeks to allow me the opportunity to acquire materials for your vision.

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Is there a deposit?

Yes, for our balloon creations, a $50 non-refundable deposit will be required. 

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What is your cancellation policy?

If you need to reschedule your booking, you can do so one week prior to your event date and your deposit can be applied to a future booking. Cancellations done three days or less before the event are no longer eligible for rebooking. 

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If you have any other questions, please feel free to contact me. 

RuCo Events, LLC | Powered by Wix

Event Planning | Event Decor | Balloon Design

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